G7 Access: Paris Wheelchair Taxi Service
G7 is the largest taxi company in Paris, and their G7 Access service operates a fleet of wheelchair-accessible vehicles. These are modified vans with rear ramps that can accommodate a wheelchair user who remains seated in their wheelchair during the ride.
How to Book G7 Access
- By phone: Call +33 1 47 39 00 91 (G7 Access dedicated line). English-speaking operators are available. Book at least 24 hours in advance for guaranteed availability.
- By app: Download the G7 Taxi app (available in English). Select "Accessible vehicle" when booking. The app shows estimated wait time and lets you track your taxi.
- Online: Book at g7.fr. Select the "PMR" vehicle option during booking.
Vehicle Details
- Vehicles are typically Renault Trafic or Mercedes Vito vans with rear-entry ramps.
- The ramp width is at least 75 cm, suitable for standard and most power wheelchairs.
- Interior tie-down straps secure the wheelchair during transit.
- One companion can ride alongside the wheelchair user.
- Maximum wheelchair dimensions: 70 cm wide, 120 cm long, 135 cm high (including the user).
Pricing
G7 Access taxis use the same metered pricing as standard Paris taxis. There is no surcharge for the accessible vehicle. Typical costs:
- Within Paris: 10 to 25 euros for most trips.
- CDG Airport to Paris: Flat rate of 56 euros (Right Bank) or 65 euros (Left Bank).
- Orly Airport to Paris: Flat rate of 37 euros (Left Bank) or 44 euros (Right Bank).
- Minimum fare: 7.30 euros.
Wait Times
G7 Access has about 150 accessible vehicles in the Paris region. With advance booking, wait times are typically 15 to 30 minutes. Without a reservation, expect 30 to 60 minutes, and availability is not guaranteed during peak hours (8:00 to 9:30 AM, 5:30 to 7:30 PM) or in bad weather.
Booking Tip
Book your G7 Access taxi the day before for morning pickups. The fleet is limited, and early morning demand is high for airport runs. You can book up to 7 days in advance through the app.
Uber and Bolt Wheelchair Options
Uber Access / Uber WAV
Uber offers a "WAV" (Wheelchair Accessible Vehicle) option in the Paris app. However, availability is very limited. There are far fewer Uber WAV vehicles than G7 Access taxis. During testing, wait times for Uber WAV averaged 40 to 90 minutes, and the option was frequently shown as "unavailable."
If you use a folding wheelchair and can transfer to a car seat, standard Uber or Uber Comfort work well. The driver can store your folded wheelchair in the trunk. Request a larger vehicle (Uber Van or Uber Comfort) for more trunk space.
Bolt
Bolt does not currently offer a dedicated wheelchair-accessible vehicle category in Paris. Standard Bolt vehicles can accommodate folding wheelchairs in the trunk if you can transfer to a seat.
Airport Transfer Services
Several private companies offer pre-booked accessible transfers between Paris airports and hotels. These are more expensive than taxis but offer guaranteed availability, meet-and-greet at the terminal, and help with luggage.
| Company | CDG to Paris | Orly to Paris | Vehicle Type | Booking |
|---|---|---|---|---|
| Wheeliz Transfer | 90 to 120 euros | 70 to 100 euros | Ramp van, up to 2 wheelchairs | 48 hours advance |
| Adapted France | 100 to 140 euros | 80 to 110 euros | Ramp van, driver assists | 72 hours advance |
| Paris Accessible Van | 95 to 130 euros | 75 to 100 euros | Side or rear ramp van | 24 hours advance |
| G7 Access | 56 to 65 euros (flat) | 37 to 44 euros (flat) | Rear ramp van | 24 hours advance |
Private Accessible Van Hire
If you plan to take many trips during your stay, consider hiring an accessible van with a driver for a half-day or full day. This works well for sightseeing, shopping, or visiting multiple attractions.
- Half-day hire (4 hours): 250 to 350 euros, including driver and fuel.
- Full-day hire (8 hours): 450 to 600 euros, including driver and fuel.
- Self-drive rental: Some companies rent adapted vehicles you can drive yourself if you have a valid license. Expect 80 to 120 euros per day plus insurance. Wheeliz.com specializes in accessible vehicle rentals from private owners.
Important Note on Standard Taxis
Regular Paris taxis at taxi ranks are not required to carry wheelchair users who cannot transfer to a seat. A driver can legally refuse if the wheelchair does not fit in the trunk or if the user cannot sit in a standard car seat. This is why booking G7 Access is important for wheelchair users who remain in their chair.
Tips for Taxi Travel in Paris
- Always confirm the flat-rate airport fare before the driver starts the meter. The flat rate only applies for trips between airports and Paris city limits.
- Tipping is not mandatory in France. Rounding up to the nearest euro is common and appreciated.
- All Paris taxis accept credit cards. There is no minimum charge for card payments.
- If a driver refuses to take you without valid reason, note the taxi license number (displayed on the dashboard) and report it to the Prefecture de Police.
- Service dogs must be accepted in all taxis, including standard vehicles. No additional charge applies.